Questions you ask before installing.

Behavik tracks shopper behavior on your store. For example, when someone browses a collection without viewing a product, a playbook can fire a contextual intervention. That can be a discount, free shipping, BxGY, gift with purchase, or a custom message. Codes and offers are created and managed automatically where applicable.

Enable Behavik on your theme and activate at least one playbook. Choose your intervention type, link a widget, and go live. Behavik connects automatically during install. No code is required for standard setup.

Three ready-made funnel playbooks: Collection → Product, Product → Cart, and Cart → Checkout. Additional funnel, engagement, and loyalty playbooks are on the roadmap.

A playbook decides when to intervene: the behavior, timing, and intervention type. A widget controls how the intervention appears on your storefront. You can create multiple widgets and link them to playbooks.

Percentage discount, fixed amount discount, Buy X Get Y, free shipping, gift with purchase, and custom messages. You choose the intervention that fits the hesitation. Not every shopper needs a discount.

For discount-based interventions, Behavik pre-creates a pool of Shopify discount codes per active playbook and assigns one unique code to each qualifying visitor. You do not manage codes manually. Codes are typically single-use.

No. Interventions appear only when a playbook condition you set is met, not before, not after. That protects your margins, keeps perceived value high, and avoids training shoppers to wait for coupons.

Email and SMS fire after the shopper has already left. Behavik intervenes while they are still on your store, at the exact moment of hesitation.

Abuse protection limits interventions per visitor, blocks after purchase with a cooldown, and caps interventions per session. Built-in safeguards prevent repeated discounting and customer training.

Yes. Behavik honors your store's Shopify privacy settings and Global Privacy Control (GPC). If consent is denied, tracking and interventions are suppressed.

Check that Behavik is enabled on your theme, at least one playbook is active, you are testing the correct behavior path, and abuse protection is not blocking the session (for example, a post-purchase cooldown).

Orders influenced by Behavik interventions roll into your dashboard: revenue attributed to interventions, orders attributed, redemption rate, conversion, AOV, and ROI. Attribution is tied to real interventions, not vanity popup views.

Behavik is free during our public beta. Install from the Shopify App Store, run it on your live store, and measure attributed outcomes before paid plans begin. You will get clear communication before any paid plan takes effect. Questions: support@behavik.com.